Text MessagING Policies & Terms of Service
Effective Date: January 1, 2025
This Text Message Policy is adopted by and applies to Miami Fine Arts Academy, Doral Fine Arts Academy, and Coral Gables Fine Arts Academy ("we," "our," or "us"). This policy page explains how we use text messaging (SMS) to communicate with our clients and outlines the terms, conditions, and privacy practices surrounding this service. By opting in to receive text messages from us, you agree to the terms outlined below.
1. Brand Name
This SMS service is operated by:
Miami Fine Arts Academy
Doral Fine Arts Academy
Coral Gables Fine Arts Academy
All academies may be operated under the legal entity: Miami Fine Arts Academy.
2. Types of Messages You May Receive
By opting in, you may receive text messages that include:
Enrollment reminders and confirmations
Class schedules and updates
Emergency notifications (e.g., closures, cancellations)
Event invitations or reminders
Payment confirmations or account alerts
Special announcements and promotions
3. Message Frequency
Message frequency varies based on the nature of our communications and your relationship with the academy. However, you can generally expect 2–4 messages per month. Frequency may increase during peak seasons (e.g., back-to-school, recital time).
4. Message & Data Rates Disclosure
Message and data rates may apply. Check with your mobile carrier for details on your text messaging plan.
5. Customer Care Contact
If you need help or have questions about our texting program, you may contact us at:
Phone: (786) 464-0566
6. Opt-Out Instructions
You can opt out of our text messaging service at any time by replying:
STOP to stop receiving messages
HELP to get more information
You may also contact us by email or phone to request removal.
Please note that if you choose to unsubscribe from text messages, you may miss important notifications from the academies, including updates on class schedules, event dates, or other time-sensitive information. We’ve found that some families who unsubscribed have missed key announcements.
7. Privacy Policy
We collect phone numbers only from users who provide explicit consent.
We do not sell or share your phone number or SMS consent with third parties or affiliates for marketing purposes.
We use your data solely to provide information relevant to your relationship with our academies.
Your information is stored securely and accessible only to authorized personnel.
You have the right to request access to, correction of, or deletion of your personal information.
Data retention is limited to the duration necessary for communication and recordkeeping purposes.
8. Data Collection and Use
We collect the following data through our SMS program:
Mobile phone numbers
Message content
Message history
We use this data to:
Deliver messages you have consented to receive
Manage subscriptions and opt-outs
Improve communication and client service
9. Data Protection Measures
We implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction.
10. Third-Party Sharing
We do not share your personal data with third parties except:
As required to deliver SMS messages (e.g., our messaging service provider, RingCentral)
As required by law or in response to legal process
11. User Rights
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate data
Request deletion of your personal data, subject to legal and contractual obligations
To make a request, please contact us at info@miamifineartsacademy.com
12. Retention Policy
We retain SMS data only as long as necessary to fulfill the purposes outlined in this policy. Data is securely deleted or anonymized when no longer needed.
13. Updates to This Policy
We may update these policies from time to time. Any changes will be posted on this page with an updated effective date.
Thank you for staying connected with our academies!